Security
When you place an order online, your personal information and credit card information are encrypted using SSL encryption technology before being sent over the Internet, making it virtually impossible for your information to be stolen or intercepted while being transferred to us. We use secure server which safeguards shopping transactions over the Internet by encoding information passing between computers at different locations. Using our secure server means that your credit card number, name, address, and other information is guarded as it travels to us. This is accomplished using a Secure Sockets Layer (SSL).
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Privacy Policy
You can be assured that your personal information will be kept confidential. We do not sell, trade, rent, or share your name, address, telephone number, e-mail address or any other specific personal information.
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Return Policy
We will gladly replace any item damaged during shipping or refund your original purchase price for that item when we receive your damaged products back to us. (Shipping cost of damaged product back to us will also be covered by us. Please ship damaged product back via Air or Regular Mail). Return packages shipped by FedEx, UPS and other couriers are automatically rejected and will not be received by us.
If the products are in original package and were not opened or used and you want to return them for any reason - you can send them back to us for a refund within 2 weeks of your purchase. Returns for a refund are subject to a 20% restocking fee. This amount will be deducted from your refund. Also if your order was over $150.00 and we paid for the shipping of your package that shipping charge will be deducted from your refund.
Due to the nature of the products we sell, we do not offer a money-back return policy for the products that were opened and used.
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Unclaimed Packages
All unclaimed or refused shipments returned to us by the postal service are subject to any "return way" shipping costs plus the exact original shipping charge that was paid by us to send the parcel. If any shipping costs were paid by the client, those costs will be deducted from any additional charges. We will contact you if your unclaimed package returns to us. All Post Office documents and invoices will be made available to you after logging into your account on our website. There are no restocking charges for unclaimed parcels.
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